Independently, the end users can inform themselves on this platform of software and hardware products and place orders. The request is automatically forwarded to the responsible department head to release and automatically delivered after its approval. In fact, this means that, for example, a requested and approved software is installed automatically within minutes of the user and calculated on its cost center. Experience has shown that especially the classic requirements of software installations and updates cause a tremendous effort. Exactly at this point, the service catalog demonstrably reduces the effort and costs many times over. Parallel the system automatically documented each operation, creating a great transparency, which is represented as cost points analysis on push of a button. Integrated trend analysis with cost forecasts, which already help to show any cost of tomorrow, round Matrix42 service store.
Matrix42 service store reveals hidden costs with the fully integrated contract Matrix42 service store, asset and license management you can control resources and transparently reflect the resulting costs. Integrated contract management manages appointments, contracts, and payment plans, and provides an overview of the liabilities, contracts and assets. At the same time, it creates transparency about the contract situation and provides analysis for potential savings. Here, the license includes management, which caters to the common license models of all providers, offering import interface of digital delivery (SKU) by leading manufacturers and suppliers. The License Manager can be initiated an automatic conversion technical inventory data of licensing-related software products (including online licences).
Of course, an automatic license analysis is possible and the matching with the appropriate compliance requirements. Asset management in turn provides information about hard – and software, as well as the appropriate configurations. With this tool IT can associate administrator locations, cost centers and organizational units, as well as technical, organisational and commercial information associate and visualize their dependencies. Problems of new Matrix42 service stores solve the third component of the IT service desk is prompt and correct.