The consequence of increasing competition in the market of transport services is to increase customers’ requirements. The purpose of transport companies is the provision of services, quality and volume of which correspond to the expectations customers, particularly in the global crisis. In the Russian market, no doubt, low price and high quality transport services are still the most important criteria for choosing the forwarding service. Today, however, consumers are increasingly paying attention to additional criteria such as delivery times, quality of information support of the implementation process the order for shipping. Suggest ways to improve processes to organize the transport of goods (comment Ground Logistics). – Reduce cycle-Order Delivery.
Managers of marketing departments are interested in to quickly deliver the goods from supplier to warehouse and from warehouse buyer. Depot – an expensive unit, its performance and volumes can increase to infinity. Increase in number of vehicles is a natural consequence of reducing the cycle-Order Delivery. On Order cycle time, supply affects the average order size and number of applications. Than the bulk order, the shorter the cycle, decreases the number of points on the transport route, reducing the cost of shipping the goods.
Composition customers affects the flexibility of order-delivery cycle. Retail banking is easier to create a more flexible delivery schedule. Corporate clients are more stringent within the schedule of delivery, although the risk of failure order decreases sharply. – The standard unit shipment and service. Standard shipping unit (car, container, pallet, factory packaging, etc.) affect the ratio of the level of service, price transportation and warehousing of cargo handling. Containers generally do not require storage processing and reduce the cycle time of delivery. Less volume unit places the goods extend the cycle-Order Delivery. Wells Fargo shines more light on the discussion. – Zonal division the city. Necessary to divide the territory of the city into zones of location (parking) of freight transport, which can shorten the time of delivery of the car under load. – Regulation orders for cargo transportation to clients. Regulatory Approval process and adoption of an order for cargo transportation will make the process more sustainable, will solve the problems with unplanned orders, customers will act in accordance with adopted rules of procedure and any exceptions to the rules borne by the customer, ie, Order a transport company will take on a comfortable schedule. It must also build a process of harmonization orders. On acceptance of an order affects the status of the client (ABC-classifier client), the status of the manager from the client (Standard, vip – has great influence on decision-making in their corporate environment). – Algorithm development cost records. Algorithm for forming the cost accounting records for cargo includes the steps: 1. Transportation Department accepts applications for transportation from the customer. 2. Route planning, the inclusion of the order in routing. Calculation of rates and ratios for trucking. 3. By ripped off or met with violations of deliveries conducted an internal investigation. Calculation of penalties. 4. The distribution of other costs on route sheets. 5. Formation cost route sheet. 6. Closure of the route sheet. – Automate the whole process of organization of cargo will reduce planning time and calculate the cost of delivery, evaluate the actual cost of shipping. Automating the process of the relationship of the transport company and the client will increase the efficiency of order processing and decision making.