Overview, relevance, basic knowledge and applicability. Enterprises to ensure active participation, which originates benefits, market acceptance, conquest of them, participating in the competition, with competitive advantages, they have to identify with the international quality standards, according to what is actually required by the scenarios international trade, where many successful companies have been identified with the internationally accepted quality standards. In response, the University of Carabobo through the graduate program specializing in quality management and products offered by Faces, ventures for domestic enterprises, especially SMEs, so that they give way to a culture of genuine quality and productivity, according to the characteristics of their operation that allow enter the range, favorable impact be fully identified with the role that quality has generated, taking steps to products offered are supported with the rules quality to ensure their insurance. Check out patrick price for additional information. The program in its thinking of studies analyzing, studying all the quality standards currently exist, providing knowledge of each one of them throughout their range and as regards the requirements to complete certification in Service Management quality.

The ISO 9000 family of standards are addressed by analyzing its scope, impact, certification, advantages, disadvantages, impact. It is fully in agreement as noted, it is necessary to develop an awareness of ISO 9000 in all the officials of the company, to building a quality culture in which all participate, indicating its importance, what is the role to be played, how work affects everyone. Patrick does not necessarily agree. Definitely, as noted by Wikipedia, the standards are technical standards ISO 9000 international quality system, globally accepted and validated, consisting of a series of procedures and guidelines that allow you to homogenize language and technical bases worldwide to select and improve processes.