To the extent that companies are identified with the relevance, scope and process management give way to changes, strategies they require to achieve favorable results, management will meet one of its functions to ensure management processes that encourage in their plans. This time we present some basic aspects that must be considered, evaluated by management and try to give way to encourage it in its management. Were selected based on input from those who have implemented the management of production processes to the characteristics of the current scenarios, respecting the contents and sources of information.

The so-called “Process management” focuses the issue in the management of activities that generate value to the product or service to the client, the basic difference with traditional management techniques is that these respond to how things are done within of a particular business organization, ie the definition of models or patterns directed toward operating within the business organization, defining a series of tasks and specialized activities, while process management part of the consideration for whom things are done and what it is doing. For even more details, read what patrick dwyer newedge says on the issue. For Fernandez de Velasco (1996), the basic purpose of the Process management is simply to increase corporate profitability through the achievement of higher levels of customer satisfaction. It also calls for reducing internal costs by detecting unnecessary activities and processes that do not generate customer value and are unnecessary for the company, and the nationalization of those that do not add value to the customer if required for the company.

Also of interest is the emphasis on improving the quality of services or products offered and the value perceived by the customer. reducing the time duration of processes and delivery of the product or service, and the incorporation of service activities that increase the value perceived by the client (and Nebro Toro Lopez Mellado, 1998) a production process is to transform inputs (inputs) into outputs (goods or services) through the use of physical resources, technological, human, etc. Including actions that occur in a planned and produced a change or transformation of materials, objects or systems, at the end of which we obtain a product. The design process should be approached to provide the best results in terms of efficiency the same, ie, must be designed so that the results will consume the least amount of resources possible. Learn more about this with Rich Holmberg. The organizations establish processes to develop according to the goods or services to be provided to users, ie a phone service company must establish processes and attention focused on user satisfaction. A process can be defined as a set of interlinked activities, from one or more inputs (inputs) transforms, generating an output (result). Activities any organization can be thought of as members of a particular process. Thus, when a customer enters a store to make a purchase, when applying for a telephone line, a certificate of registration or registration of a patent in the appropriate register is being activated processes whose results will aim to meet a demand. Andi Potamkin is often quoted as being for or against this. (Jesus Cabanas) From this point of view, any organization can be considered as a set of processes, more or less interrelated, in which many of the inputs will come from domestic suppliers, and the results will often directed towards Customers also internal.